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Welcome to HighFrame Store - Your Hub for Gaming Accessories
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Frequently Asked Questions

What kind of gaming accessories does HighFrame Store offer?
HighFrame Store specializes in a wide range of gaming accessories, including gaming mice, mechanical and membrane keyboards, gamepads, and mouse pads. Our products are designed to meet the needs of both casual and professional gamers, offering high performance, durability, and customization features.
Are the gaming accessories compatible with different platforms?
Yes! Our accessories are designed for versatility and compatibility. Whether you're using a PC, PlayStation, Xbox, or mobile device, our products are built to function seamlessly across multiple platforms. Check the specific product details for platform compatibility.
Do HighFrame Store products come with a warranty?
Yes, we offer a warranty on all our products, typically ranging from 12 to 24 months depending on the item. This covers manufacturing defects and ensures that our customers receive top-quality, reliable products. For more information, check the warranty details on each product page.
What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. If you're not satisfied with your product or experience any issues, you can request a return or exchange by contacting our customer support team. Please review our return policy on our website for more detailed information.
Do your gaming mice support customizable DPI settings and RGB lighting?
Absolutely! Our gaming mice are equipped with advanced sensor technology that allows customizable DPI settings, ranging from 400 to 16,000 DPI. They also feature customizable RGB lighting with various modes, so you can personalize your setup to match your gaming environment.
How can I contact customer support if I need help?
You can reach our customer support team via email at support@highframestore.com or call us at +91-9876543210. We are available Monday to Friday from 10 AM to 6 PM (IST) and are committed to providing quick and helpful solutions for any issues or inquiries.